Server not showing up in list.

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  • I just rented an Xbox/Windows 10 server for ARK: Survival Evolved but it doesn't show up in the server list. I've tried changing settings & restarting, waiting an hour, reinstalling, etc. Nothing works. I checked the Log Files and Crash Stack:

    Fatal error!




    ShooterGameServer.exe!FOnlineSubsystemWinLive::Shutdown() (0x00007ff6c0db42e2) + 0 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\online\onlinesubsystemwinlive\private\onlinesubsystemwinlive.cpp:454]

    ShooterGameServer.exe!FOnlineFactoryWinLive::DestroySubsystem() (0x00007ff6c0da8429) + 0 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\online\onlinesubsystemwinlive\private\onlinesubsystemwinlive.cpp:39]

    ShooterGameServer.exe!FOnlineFactoryWinLive::CreateSubsystem() (0x00007ff6c0da6bda) + 0 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\online\onlinesubsystemwinlive\private\onlinesubsystemwinlive.cpp:70]

    ShooterGameServer.exe!FOnlineSubsystemModule::GetOnlineSubsystem() (0x00007ff6c0031ee7) + 17 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\online\onlinesubsystem\private\onlinesubsystemmodule.cpp:211]

    ShooterGameServer.exe!FOnlineSubsystemModule::StartupModule() (0x00007ff6c00349ce) + 163 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\online\onlinesubsystem\private\onlinesubsystemmodule.cpp:83]

    ShooterGameServer.exe!FModuleManager::LoadModuleWithFailureReason() (0x00007ff6bfce88d4) + 0 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\core\private\modules\modulemanager.cpp:298]

    ShooterGameServer.exe!FModuleManager::LoadModule() (0x00007ff6bfce8600) + 26 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\core\private\modules\modulemanager.cpp:252]

    ShooterGameServer.exe!FEngineLoop::AppInit() (0x00007ff6bed099b1) + 49 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\launch\private\launchengineloop.cpp:3155]

    ShooterGameServer.exe!FEngineLoop::PreInit() (0x00007ff6bed0ce74) + 5 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\launch\private\launchengineloop.cpp:1086]

    ShooterGameServer.exe!GuardedMain() (0x00007ff6bed0ad70) + 15 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\launch\private\launch.cpp:112]

    ShooterGameServer.exe!GuardedMainWrapper() (0x00007ff6bed0ae9a) + 5 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]

    ShooterGameServer.exe!WinMain() (0x00007ff6bed0eb6c) + 17 bytes [e:\build\consoles\xb1_gen2dlc_server\engine\source\runtime\launch\private\windows\launchwindows.cpp:213]

    ShooterGameServer.exe!__tmainCRTStartup() (0x00007ff6c1084169) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]

    KERNEL32.DLL!UnknownFunction (0x00007ffbe3187974) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffbe3f6a0b1) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffbe3f6a0b1) + 0 bytes [UnknownFile:0]

    HELP! I just want to play with some friends without a stupid tether, lol.

  • Hello,

    Sorry that you are having issues.

    Please contact Nitrado Support to further investigate.

    We do not have access to your server here. Information for Support is in my signature and at the bottom of this page.

    Thank you