Hi.
I had a server going and tried to swap it to 7 Days to die. After install it will not start, the server remains in a perma off state. I tried a few things including buying a second server to see if it was a bug but nope straight up if you pay for a 7 Days to Die server it doesn't work. I see I'm not the only person this has happened to and I also see a staggering lack of response from the support team.
I'll post everything they say in the ticket here when they reply so folks in the future can see what your tickets will return.
(Just dammit Nitrado, I had to work for that money and really wanted to play this game on your servers.. now I'm out $32 just for making the mistake of trying to use your service... sorry, just really disappointed.)