After the issues with Xbox/Win 10 2 days ago all the servers needed an update, I have not logged on until today and now all my uploaded items and Dino's have vanished, I've tried doing a backup but to no avail. Is it possible to restore the stuff that was uploaded?
Uploaded items and Dino's have vanished after server update 2 days ago
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- XBox / Windows 10
- Fordy2k11
- Thread is marked as Resolved.
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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Sorry to hear for your loss.
Did you have the timers correctly set for the server to hold the items that long? Some servers are set to 24hrs. And I believe that is the default as well. Personally I have always changed that to 3 days. If you did already have it set this long, sadly this can happen with an update. Wildcard suggest doing a recovery backup but that may or may not work. Unfortunately if the backup did not work as in your case the items are lost. In my community I always post its a risk uploading stuff. Take a screen shot of the uploads. Many of us over time have sadly accepted the losses like this of ARK. Its not a hardware specific issue. Its either the settings or the game issues.
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Or change the setting in the WebUI (assuming you are not doing expert settings). This will increase your chance of keeping them.
The screenshot is my config. It equals to 72hrs. I havent lost anything in some time. With 24hrs I lost alot.
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Lovely, thanks
