New server not saving (or loading?) progress

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  • Hey all,


    Maybe someone can help me.


    My friends and I played pretty much all day yesterday and got through a lot of the starter grind.


    Today, we went and logged in and none of our progress had been saved - it dropped us into a brand new world.


    Am I missing something or is there an issue with something?


    I've checked the <AutoSaveInMinutes>5</AutoSaveInMinutes> in the Sandbox_config.sbc file, and as you can see, it's set to the default save every 5 minutes.


    I'm not sure what else to do to troubleshoot or resolve this, because we really don't want to keep going through the same part of the game.


    Any help is much appreciated.