Hi guys, we run a cluster of 5 maps, 4 pvp 1 pve and have run into this before but it seems to be getting progressively worse.
We’ve noticed that when we go to ban players who have already logged off or we didn’t find out about the issue until they were offline, there is a very good chance that their psn does NOT show up at all in the player lists when you show offline players from the Nitrado web interface.
We need to be able to remove players from all 5 maps, but a lot of times the names won’t show up, even though we KNOW they’ve spent a decent amount of time on the map. We can even find their base sometimes but yet they don’t show up.
Ideally what would be great is a way to manually enter a psn and have it added to the ban list whether they’ve been on the server or not, but I know that doesn’t exist.
So the real issue here is that toxic players can just pop back onto the server and we have to catch them online to remove them from the Nitrado side because for whatever reason they don’t show up otherwise.
So two things...are others having the same issue? And is there something I’m missing that could make this whole thing a lot easier.
Right now it’s pretty much 2/3 of the time that the person we are trying to ban does not show up on any given map. Sometimes we can catch them on one map but not the others.
Any insight is appreciated. Thanks in advance!