Server issues

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    Hello everyone,


    I recently rented a server and when I put the IP address into steam it always says the server is not responding. I've restarted the server many times and still get the same message when trying to add it to my favorites. Any suggestions on how to solve this issue?

    So every time I modify a bunch of ini settings in expert mode (like 700+ lines of code) my server becomes unavailable in Ark even though Nitrado says it's online. Because I have the basic rental server does this limit the amount of ini settings that I can edit?

    Ok so my server was running just fine before I added some INI changes and now when I try to get on it, it shows up as not responding. Here are the INI settings that I added. Maybe there's something wrong with how I entered them?


    [StructuresPlus]

    ForgeSlotCount=50

    ForgeCraftingSpeed=15

    SPlusCraftingStationSlotCount=500

    SPlusCraftingStationSpeed=15

    MortarAndPestleSlotCount=25

    MortarAndPestleSpeed=15

    FabricatorSlotCount=500

    FabricatorCraftingSpeed=15

    IndustrialForgeSlotCount=100

    IndustrialForgeCraftingSpeed=20

    HatcherySlotCount=150

    GeneratorSlotCount=10

    IndustrialCookerSlotCount=100

    IndustrialCookerCraftingSpeed=20

    GrinderSlotCount=300

    GrinderCraftingSpeed=20

    ChemistryBenchSlotCount=100

    ChemistryBenchCraftingSpeed=20

    SmithySlotCount=500

    SmithyCraftingSpeed=15

    VaultSlotCount=500

    ReplicatorSlotCount=500

    ReplicatorCraftingSpeed=20