Paid for server, not showing on Nitrado App

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:
  • So I've paid for the server I have a confirmation from Xbox for the subscription, the money has been taken out of my bank account, but nothing shows up in the Nitrado App. I can't access any server settings or do anything as far as I'm concerned at the moment I've paid for nothing.

    Can anyone help me please, I'm new to server hosting and just wanted to play DayZ with some friends where we didn't have to struggle to find cars and tents like on official servers.

    I know I might be being dumb and it's probably a stupid question, but does it take a while for the server to appear?