ark server keeps crashing

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  • me and a friend of my have a ark server. we changed the map from ragnarok to the center but now it keeps crashing can somebody help us with this. This is what the crash logs says ;(


    LowLevelFatalError [File:E:\build\GEN2DLC\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 1245184 bytes with alignment 0



    VERSION: 329.45

    KERNELBASE.dll!UnknownFunction (0x00007ffa01ea4048) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6df6b0843) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6df686cb6) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6df622b83) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6df6a3cb6) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6df67892a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfbad618) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfcb1a74) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfcb4818) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6e07af9ee) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfa3ba2c) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfc58b89) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfc8037a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6dfc1b06f) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6ddae80ac) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6ddae4b2d) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6ddae4b8a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6ddae871c) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6e0adeaed) + 0 bytes [UnknownFile:0]

    KERNEL32.DLL!UnknownFunction (0x00007ffa03bd8364) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffa04b6e851) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffa04b6e851) + 0 bytes [UnknownFile:0]

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  • If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.

    (3) If this is a new server, try a reinstall.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.


    Link: NITRADO


    Thank you.