Server can’t retrieve adress

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  • I recently bought a nitrado server and I wasn’t able to play it gave me the error couldn’t retrieve adress so I reinstalled the game and everything started to work fine after playing for some hours the game froze i backed out and the error couldn’t retrieve adress appeared again hours later i was able to join the server but later the game froze again and the error couldn’t retrieve adress appeared again

  • If you are still having issues try the basic troubleshooting-


    If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.

    (3) If this is a new server, try a reinstall.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.


    Link: NITRADO


    Thank you.