Server not connecting

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  • So My group all got online today to finish our current maps Bosses and proceed to Genesis 2

    In preparation for Genesis 2 i upgraded to the Premium Server (20 Slots) as is required for Gen2

    We are all online and ready for the boss fights but the server got stuck in an infinite restart
    Force stopped and restarted, and now its eternally "Joining failed cant find address" even after multiple restarts.

    We would like to be able to face the bosses and log in as soon as possible if anyone could help

  • If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.

    (3) If this is a new server, try a reinstall.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.


    Link: NITRADO


    Thank you.