I’m tired of your stuff not working first I couldn’t find my server now the server keeps restarting and each every thread I go to where people have this problem y’all copy and paste the same bs solutions that don’t do anything and I made a ticket nothing helps .
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I am having the same issue. I rented it maybe an hour ago, and I'm stuck in that stupid restart loop.
So currently dedicated servers are having a black screen issue. this may be the cause and not on Nitrados end. this new update wildcard pushed out messed with dedicated servers.
So no one has any definitive answers and nobody from Nitrado is going to answer I guess they are to busy laying around to fix their platform??
If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.
(3) If this is a new server, try a reinstall.
(4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.
Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.