Cant find Server PS4 on first time starting

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  • Bought my first server a couple of hours ago and I think I have got it running. It says its running on the dashboard and on the web interface both with the correct server name that I inputted. I have tried stopping/ starting, restarting and reinstalling the server but I can still not get it to show up on the session list on PS4. I am certain this is a PS server and that my settings for search are correct but myself and another friend are both still unable to find it.


    Any help would be appreciated thankyou.

  • If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.

    (3) If this is a new server, try a reinstall.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.


    Link: NITRADO


    Thank you.