After about 4 hours of trying to resolve the problem by youtube tutorials, forums etc I am still having issues. I have just upgraded the service and I can't find the session to join. Yet the server says its up.
PS4 Can't find ark server
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- PS4
- MysteryEX
- Thread is marked as Resolved.
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DOAGEN
Moved the thread from forum General Support to forum ARK: Survival Evolved. -
DOAGEN
Added the Label PS4 -
What do you mean 'upgraded'?
Do you mean you increased the slots? If you mean the memory, that will only work on Minecraft servers.
If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.
(3) If this is a new server, try a reinstall.
(4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.
Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.
Link: NITRADO
Thank you.
