Please Help with Ark server.

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:
  • Hi , I believe I made a mistake but just need some confirmation . So I'm on PC and I use the Xbox game pass version which is Windows 10 . But I bought the PC version of the Ark server . Was I supposed to buy the Server under the Xbox games category before checkout?

    I've set the server up and I cant find it anywhere , can you only find the server that I bought on the Steam and Epic games version ?

    If so would I be able to make a support ticket to have them switch to the Xbox games option if that's the case?

    Its looking more like i should have gotten the xbox one option ..