After hosting the server I can find and enter the server using Ark from Steam, but my friends from Epic just cannot find them, Using unofficial filter, I am sure I enabled crossplay and the server is not modded did I miss something?
Unable to find server in Ark from Epic
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- PC / Steam
- Voidcracks
- Thread is marked as Resolved.
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I'm having the same problem with Xbox. Still no replies from nitrado
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Hope they have a solution soon.
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I have just got off a call with nitrado, they had to fix something with the server hosting location and my web interface will be lock for up to 30 minutes while they fix it up. be best to call the support line and get in the que as they have a lot of tickets to get through at the moment
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Make sure on your PC server you have Steam+EPIC checked.
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Make sure on your PC server you have Steam+EPIC checked.
Thanks for the reply, preety sure it's checked.
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If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.
(3) If this is a new server, try a reinstall.
(4) If all the above fails, please contact Nitrado Support to further investigate. Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.
Link: NITRADO
Thank you.
