I just made a Nitrado account and server and I can not find the server in the dedicated server list. The only server setting I have changed so far is the server name and password. As for filters I have Ark searching for unofficial servers that are password protected with no other filters. I also stopped the server before changing the name and made sure to save before restarting it. I am trying to access the server on epic with a friend who is playing on steam; neither of us can find the server in the server list.
How can I successfully access the server?
Please try and explain any solutions in as basic a way as possible, I have no idea what I'm doing with this.