Is there another way to cancel the auto renewal? I do not have the little check mark option on my interface like the picture here shows to be able to stop it. The auto renewal is preventing me from being able to activate server Boosting.

Genesis 2 Information
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- PC / Steam
- DOAGEN
- Closed
- Thread is marked as Resolved.
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That is the only way to stop it from the web.
Feel free contacting Nitrado Support by submitting a ticket and they can look into that for you.
Info for Support in my signature and at the bottom for this Forum.
thank you
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also waiting
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I just sent in a support ticket. Hopefully they get to it at a decent time. I purchased a server this morning for Gen 2 unaware that I needed a 20 slot server, and I only got a 10. There is absolutely no option on my Nitrado app to up the slots or extend the time, or to enable server boosting for this new server and I'm pretty sure it's because of the Auto Renewal.
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Will we be able to cluster smaller 10 slot map servers with the "16 slot minimum" Gen2 server?
Thanks
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Correct:
If your XBox server is set to auto renew, you will not be able to change slots. You have to disable that first.
You do this through your Microsoft Subscriptions. Nitrado Support can assist through the ticket, but even that will take longer.
Try MS first.
/merging thread
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Q: Will we be able to cluster smaller 10 slot map servers with the "16 slot minimum" Gen2 server?
A: I see no reason why it wouldnt allow that. Note though: when a new DLC is released the Devs/WC typically blocks CA at first as things roll out.
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Yeah, for some reason in my Subscriptions area, I don't have the little arrow to stop Auto Renewal for this new server I just bought. No clue why. I had it on the others. Super frustrating because now our entire cluster is having to wait. Unless there's just something I'm not seeing on there or just missing it.
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is there any ETA when we will be able to select the Gen2 map for Nitrado server? (PC Version)
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20 slot PC server, should I be seeing Gen2 as a map selection option yet?... cos I'm not. Should I be worried?
Editing to add: It just popped up!
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LAST UPDATE:
Nitrado servers will slowly be updated. This is a major update.
You will see "GEN2" as an option in the Map/DLC options. Change map to that, save, then restart. NOTE: make a manual backup for PC servers in case. Also for ALL platforms use the "Configuration Profiles" as that will take a copy of your ini's
Thank you for being patient as things roll out.
Any new posts related and the Q&A's were already answered should look here first.
/Locking thread as Genesis 2 is released to Clients, and servers, all platforms.
*If you still have issues in ~1 hour and you have already tried to reboot your server please contact Nitrado Support. Note: It may take some time to respond. If Gen2 is not appearing yet, please continue to wait as all servers are being updated. No ETR/ETA is available.
In about 20m "force reboot/shutdown" will appear. Dont click on that yet. Wait. It could be >30m. Just be patient and wait. Average seems to be ~1hr.
/Leaving thread as an announcement for a day or 2 so it appears at the top of the forums. After that it will become a standard post.
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DOAGEN
Closed the thread. -
When i try to travel from Fjördur to Genesis2 i get this Error Code:
Logging in on Fjördur again and i got this message: -
Not sure if related. But typically when a new DLC is released CA is not enabled through the game itself until bugs are ironed out. and when someone attempts it, it may corrupt the player file. I would try rebooting the server. If that fails, then a recovery backup.
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So i cant use CrossArk for Gen2 right now?
I got my Survivor back.. but im still unable to crosstravel to Gen2..
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Correct. CA is not available for Gen2 currently. WC typically blocks this until the game settles down.
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Ok, thank you for the information
Is there a way to know when its possible?
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You might want to go to the WC forums and see if they have any additional info. Typical its a few weeks after a DLC is released.
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/Update to original post.
If possible, will merge existing threads into this one that updates may involve.
Thank you for your patience.