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please follow these steps to create the cluster ID
Pardon me, I had to use google to help me read it in English, so there might be mistakes, but I am having the same problem.
The thing is, it won't let me create a Cluster ID. I have waited over an hour, I have spammed the button, but it does nothing. Unless there is something in the ID field, then the button just clears it and it's empty.
I am unable to generate ID no matter what I do, and I also tried un-clustering all my (3) servers and running them, and waiting and clustering again, but nothing helps me generate the ID. Which obviously I need.
Yeah, I have been fighting with this for 3 or 4 days, can't remember even. I filed a ticket as well, and had to reactivate it for the 2nd time today, because nothing I try is working. I just want to travel to my other servers with no problems, I don't even know who's fault is that, but it seems that other people with their own servers don't have this problem, even on nitrado... u_u
I used to have this problem once in a while, but it just kinda disappeared on it's own so I paid no mind to it, but now I really need to travel to another servers fast, and cba loading all the mods X times while I travel.
Hello
I'm sorry you both are having this issue. I see gwynzireael made a ticket. STEF64 could you please make one as well. I'm going to reach out and see what info I can get. Please be patient I'll get back to you guys as soon as I hear something
Fyi- Not saying this is WC doing this cause I do not know atm. But I have this problem no matter what provider I have been with because WC does things to the CrossARK stuff. Usually it passes over. I have more than one server here and they work fine.
Have you tried generating from a different browser?
When having issues, always try from Chrome, Firefox, IE, or Edge. Support will ask you to do the same thing.
also what systems are you both playing on this information helps when I'm trying to get some answers
Hello STEF64 and gwynzireael can you DM me the IP of the server/s you're trying to generate the crossARK ID please?
Hello STEF64 and gwynzireael can you DM me the IP of the server/s you're trying to generate the crossARK ID please?
Same as post above, I managed to spam the button enough to actually generate a new ID, and can confirm that re-xlustering the servers worked and I can now travel between them, as it should be. 
For now everything works but tomorrow ...... thank you for answering our comments the moderator 
No problem, if it happens again DM me please.
Same buddy, same. I had to ask my somewhat-friend to generate one for me and she pasted it for me, so I could cluster again. It's getting really annoying, because I can't do anything to fix it on my side, and I don't want to make a new ticket, everytime. Especially since it won't even help, cause I had to reactivate the previous one twice, and it did nothing, I managed to fic the problem myself, rather than receive actual help. That being said, I know the person was trying to help, which is alright.
