Problem with Valguero on a Nitrado Ark Server

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  • Hi, Im experimenting troubles with a nitrado Ark server.
    I used to manage some Ark servers with Nitrado, I'm the owner of three different servers.
    Two are on Cross Ark and are working well.
    But I want to offer to my players an Event Server on the map Valguero.
    So I took a new server and I've configured it.
    But when I connect on the server, I spawn on the map, but there's no ground, no texture.
    I'm not falling, simply, there's no texture.
    A friend has tried to connect, same problem.

    I stop the server, I change the map for Ragnarok, I restart, no problem, everything is working well.
    I stop again, put Valguero on the server with a new save game, same problem.

    It looks like if textures were missing in files...


    I've tried to reinstall the server, but I can't connect now.
    I see the server in the list of multiplayer servers, I can click it to join, but when connection is done, I'm instant kick from the server.

    When I change the map, all is working. When I use Valguero, it doesn't work.