I bought the server 1 hour ago and still installing not happened this before and not happy with u guys nitrado my friend say thay r the best but I dont thing so
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been waiting 5 hours for mine. What have you bought it on? Cant find any info on how to fix it anywhere
I bought the server 1 hour ago and still installing and installing ……… my friend say to me nitrado its best fro ps4 server but I dont thing so not happe at all
man I did ring them email them but nothing I thing I wast my money on this shity nitrado
I bought the server from survival serve and its work
I'm sorry you guys are having this issue. The phone lines are only open during certain times. Did you get any type of message when calling the hotline.
Also could you please try this method. Your time does not start until it is Installed fully as well.
This is known and can be solved by doing the following:
Make sure the app is up to date with version 1.6.8 or above
log out of your Xbox Nitrado App
close the app (hit the xbox button and keep the app highlighted, then hit the menu button and Quit)
launch the app
log back in
You will then have your service or need to redeem an unfulfilled purchase.
I have combined your two thread Rizzy let's see what we can do to get you guys up and running. I was driving home from work so sorry for the delay on answering you both as well. The tickets are worked on in the order they're received as well.
Here is the link for support that also includes the times that the hotline is open as well.
right my server still not working
We spoke on facebook. You had mentioned the server is now working and installed. I do apologise for the delay for this.