Background:
Purchased a 10 slot 7Dtd server this morning, around 0800 PST. Have owned Nitrado servers before, for Ark. I've been playing 7DtD with several family members for the last several weeks. I wanted to upload our existing map, characters, data, etc to the server and continue playing where we left off. I've spent all day going through various forums, wikis, how-to's etc. With little success or help. I found a couple forums that somewhat walked me through it. I utilized Filezilla and connected to the server's IP and directly uploaded both the "GeneratedWorlds" & "Saves" folders, in their entirety, to the server (they were too large, even zipped, to import them through nitrado's download interface). It was successful, and I could see the files and map and everything in the various Nitrado settings.
I then went to the config settings and changed the following four areas:
"GameWorld" ---> changed the value from "Navezgane" to "Voluya Territory"
"WorldGenSeed" ---> changed value from "asdf" to "Woodbury"
"WorldGenSize" ---> changed value from "4096" to "8192"
"GameName" ---> changed value from "MyGame" to "Woodbury"
All these values were the values of my map that my family has been playing on. After doing this, saving the settings the server restarted. From this point onwards, it just restarts, says its online for maybe 1-4minutes, but when trying to connect to it through the nitrado interface, the steam window that pops up says it cannot contact the server. When trying to find it in the game interface in the join a game area, it's nowhere to be found. And it just keeps restarting over and over.
I called support around 1200 PST today. They said they would move it to a "different machine". She advised it would take 30minutes. I waited. Still doing the same thing. Nonstop restarts, inability to connect, even when putting in the servers direct IP and Port.
I called support again at around 1641, they said the only thing they could do is reinstall the server, to remove the files I uploaded as those were probably causing the crashes/restarts and inability to connect...I already figured this, was more looking for help on what I need to do to get the map I want as my server. She stated I would need to look to wikis and forums...as there is a "lot of good information" on there. I don't discredit this, but for this particular issue, I am not finding anything that works. So, that is why I am now posting here.
The server just reinstalled...so technically, I can probably play on it. However, all the files I uploaded via filezilla are gone. I have no desire to play a fresh map. No desire to start over. Neither does any of my family. I would sincerely and truly appreciate any help, insight or step by step process to be able to get my map as the server map with all our data (characters, items, bases, etc). For now, I will refrain from repeateing the steps I did earlier, as they didn't work, and I don't want to put the server back into a continuous restarting loop.
Thank you for your time in this matter.