Can't build on Quetzal Platform Saddle

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  • I can't build on my quetzal's platform saddle. I haven't seen any widespread problem with this being a bug, so I am thinking it's a server setting that I have which prevents it. Whenever I try to build on the platform saddle, it says at the top of the screen, "Can't place X. This structure is too far away from the platform!"


    Any structure I attempt to place gives the same error message, whether it's the S+ platform, S+ foundation or even a regular (non-S+) foundation. I've reviewed the server settings in expert mode, but I can't find what setting might be the issue. Or perhaps there is a rare bug that does occur that I can't find information on.


    I tried building a boat to see if it had the same issue. The boat did exhibit some issues. It wouldn't allow me to place a foundation just anywhere. The foundation needed to be very close to the rudder. Every other place provided the same error message as above. With this knowledge, I went back to my quetzal platform to see if there was anyplace that I could put a structure, and there was no place anywhere on the saddle that I could place anything.


    Any help would be greatly appreciated to assist me in placing structures on the quetzal platform saddle. I'm at my wit's end. Thanks.

  • Other posts already exist about this issue.

    S+ has an update. Update the mod. If it does not allow, do a forceupdate of the mod, then restart. See if that resolved the issue. Others have reported it did.

    Thanks

  • Other posts already exist about this issue.

    S+ has an update. Update the mod. If it does not allow, do a forceupdate of the mod, then restart. See if that resolved the issue. Others have reported it did.

    Thanks

    I just tried forcing an update, and I still can't place structures. I couldn't find through the search others that had this issue. Would you be kind enough to link me to that thread?

  • You can also attempt a recovery back-up. That has worked for others as well since the force didnt work.

    Also check the logs for a 'crashstack' error. Typically that indicates a corrupted file.

  • Are you able to place non S+ structures?

    If so, then its a mod issue.

    Since this is a PC Server, download a copy of your server to your pc via FTP.

    Then try removing S+, save restart. Connect to game and see if things place.

    Then place MOD ID back in, save then restart. Sometimes a full reinstall helps. If this does work then you can do a recovery backup so you do not lose progress.

    Personally I moved away from S+ and use SS now.

  • I finally got around to trying this solution. It still gave the same error after removing S+. I'm having a bit of a problem restoring my structures now though. I backed up all files through FTP,and reinstalled the mod, but every time I restore the files and restart the server, all structures remain missing.

  • You could just try a reinstall of the game (backup all your gamefiles though first as they will delete with a reinstall), just load the mod. Then test. dont restore anything at this point. If it works then more than likely you have a corrupted gamefile. And if that is true, you are not able to every use that corrupted file.

  • You could just try a reinstall of the game (backup all your gamefiles though first as they will delete with a reinstall), just load the mod. Then test. dont restore anything at this point. If it works then more than likely you have a corrupted gamefile. And if that is true, you are not able to every use that corrupted file.

    I reinstalled the server, and then installed the same mods I had. I spawned and force-tamed a quetzal. I created an S+ foundation and could place it as expected. I connected through FTP, reuploaded my backed up files, and I got the same problem again. How much of the world can be saved if any?

  • Based on your results it does sound like a corrupted file. The only way to restore is restoring from a a file that works. And you have no way of knowing. Basically you have to restore file by file until you discover the one that works. You could have been using a bad file for some time. If the profile got corrupted, you wont be able to recover more than likely since no additional backups exist of that file.


    Are you 100% sure you are restoring the files/game correctly? If you feel 100% sure you are, then even more so it points to a corrupted file.

    You could reach out to Nitrado Support and give them the story and see if they might help. Being its does appear corrupted or mod related.

  • Based on your results it does sound like a corrupted file. The only way to restore is restoring from a a file that works. And you have no way of knowing. Basically you have to restore file by file until you discover the one that works. You could have been using a bad file for some time. If the profile got corrupted, you wont be able to recover more than likely since no additional backups exist of that file.


    Are you 100% sure you are restoring the files/game correctly? If you feel 100% sure you are, then even more so it points to a corrupted file.

    You could reach out to Nitrado Support and give them the story and see if they might help. Being its does appear corrupted or mod related.

    I'm not 100% sure I'm restoring correctly. Before reinstalling the server, I downloaded the entire arkse folder through FTP. After testing and finding that the saddles now worked as intended, I copied the arkse folder back through FTP. When that didn't work, I reinstalled again and again copied the arkse contents over to the server through FTP. It still didn't work. I removed the mod directory to a different temporary directory, reinstalled again, and copied the folder to the server once more without the mod directory. It still didn't work. If I'm missing something, let me know.

  • Yup, that is not how to restore a game. Cant just move a single folder like that back. The ini files are always a tad different.

    Several posts already exist how to restore a save in great detail.

    Here is the wiki link to talk about




    Basically once the server is reinstalled and mods running, set the configs as you want.

    Save, then restart. Test everything to see if all works. Then stop the server.

    THEN grab pc files needed to do a manual restore.


    Info on the files and what they are:

    https://wiki.nitrado.net/en/savegames_in_ark:_survival_evolved


    With FTP navigate to

    \arkse\ShooterGame\Saved\SavedArks on the server. You will see files like mapname.ark (the ones you see as .gz are just zipped files. If you want to use those, you have to unzip).

    SteamUIDs.profileback and x.tribebak files. You could copy everything over there to the server in the same path directory. Then restart server.

  • I'm sure that I've restored the files properly this time, and when I try to place an object on the platform saddle, it still doesn't work. Does that mean that I must start the entire server over from scratch? You say you've stopped using S+ and are now SS, but I'm not familiar enough with mods to know what SS is short for. I think I figured it out searching for S+ alternatives... Super Structures?

  • If you are really sure you restored correctly and having problems, but a new install with the mods works- then that does suggest corrupted file. And yes as mentioned before if it is corrupted you can not use it.

    You could try removing the mod, save, then restart. Then go to your client PC and delete the mod there (could be a local issue as well). Then reinstall mod on server, save, restart.

    Then connect.


    See if that part works. If it does, dont reinstall the server but stop the server. Copy files over again, the gamefile, profiles, and tribes. Restart server.

    That may work. if it does then it could have been local file.


    And if the above fails, try validating your gamefiles in steam client side. Note: I am trying to give you every known way I can think of to prevent you to start over. I was here with S+ some time ago on Amissa and never got it to work so I had to start the server over. But I used the same troubleshooting ideas and it worked for several other servers.


    I eventually moved fully to SS. Super Structures. Havent had an issue since.

  • I really appreciate you trying to help me save my work. Unfortunately, I've tried this and it still wasn't working. Just for kicks and giggles, I restored only theisland.ark file by itself without characters or anything, started a new survivor, spawned a quetz, saddle and foundation and got the same problem. Unfortunately frustrating. :( Is there a way to keep the character files and the items in their inventory after restarting with a new map? That would be very helpful if possible.

  • It doesnt work that way. The file is the inventory. And all 3 go together. Dinos and levels are in the mapfile, items in profile.

    Its how apps can read only the mapfile and get all the players dino info. This does sound like an corrupted file. Did you trying going back to older files? Could do that.


    You would have to get a 2nd server, upload items to Obs to transfer. Then on new server download them. You could change the time on the server to 3 days, collect what credit you can get, then get the second server.

    You could also contact Support and see what they say. They may just move the server. If you do, make sure you include all the info what you have done, and I would even put this link showing everything a mod attempted to help with.

  • It doesnt work that way. The file is the inventory. And all 3 go together. Dinos and levels are in the mapfile, items in profile.

    Its how apps can read only the mapfile and get all the players dino info. This does sound like an corrupted file. Did you trying going back to older files? Could do that.


    You would have to get a 2nd server, upload items to Obs to transfer. Then on new server download them. You could change the time on the server to 3 days, collect what credit you can get, then get the second server.

    You could also contact Support and see what they say. They may just move the server. If you do, make sure you include all the info what you have done, and I would even put this link showing everything a mod attempted to help with.

    That's rough. I was hoping inventories were part of the character file. So I was thinking cryoing the dinos would basically be an item with some stored variables with stats, color regions and saddle info. that gets applied to a new instance of the same type of dino later. I was hoping I could cryo all dinos and have them on inventory if it was on my person.