Server not listed after March 1st PS Client Update

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
    Quote from DOAGEN

    Hello,

    this is a duplicate topic.

    If interested how updates happen @ Nitrado please visit the following: When will my ARK server update when ARK has an update? [ALL platforms]

    Thank you.

    I'd suggest you communicate that an update is pending in the server dashboard. That would avoid "duplicate topics." Threads and support requests regarding update status of the server are caused by poor communication. Let us know an update is inbound in the control panel and you won't have to deal with people wonder what is going on.


    Just a suggestion.

    Updates are controlled by the Devs of the game.

    On the official Wiki site it does list platforms and what versions. You can even subscribe to the forums to alert you when an update is release. Also WC has an official discord.

    Those folks are the ones that alert when updates are released. The hardware is hosted by Nitrado, not the game. That Nitrado link also provides greater detail on how they work.

    Also Nitrado has made in possible in the webui to reboot the server after it receives the update. Just mentioning some other tools available.

    :)

    Quote from DOAGEN

    Updates are controlled by the Devs of the game.

    On the official Wiki site it does list platforms and what versions. You can even subscribe to the forums to alert you when an update is release. Also WC has an official discord.

    Those folks are the ones that alert when updates are released. The hardware is hosted by Nitrado, not the game. That Nitrado link also provides greater detail on how they work.

    Also Nitrado has made in possible in the webui to reboot the server after it receives the update. Just mentioning some other tools available.

    :)

    And can you tell me who is responsible for taking the updates from the dev and installing them on Nitrado servers?


    I am pretty sure that's not me, and that's not developers.

    So a few days later, we're here and the developers have pushed another update. On the PS4 the client is updated before the server update is available, and I've got players wonder where the server is.


    Now I understand *completely* that Nitrado has nothing to do with how or when Nitrado can deploy the updates to the server. My problem is I have to keep restarting the server, over, and over, and over, and over, and over, and refreshing on PS4 client to see if the update was made.


    This seems... inefficient? Unproductive?


    What would be lovely is something that shows when a server update is ready to be installed. Then I have something to watch out for, instead of endlessly polling and rebooting.


    Again, I completely understand that this less than ideal update pipeline is a product of the choices of the developer. What I'd love to see is some tooling around that crappy set of choices made by Wild Card to make all our lives easier. I know you don't want a bunch of dopey "Where's my update?" support tickets, and I don't want a bunch of players on my server doing the same thing to me. The issue is: information. We don't know if there's a server update available to install.


    And, because the developer have a less-than-ideal update pipeline, perhaps tooling isn't an option and you're just as frustrated with the situation as I am. But, I thought I'd ask.

    If you own a Smartphone or Tablet, feel free to install the App for Android/iOS and log in there with your Nitrado Account.

    Activate the notifications and you will get a notification on your mobile device as soon as the update is available on your server.