Server Stuck in a Perpetual restart Loop

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:
  • Have you tried the Support Ticket funktion, i had the same Problem and 4hours after wsending the letter my server was back on.

    Letter writing is pretty simple for example:

    Dear Support Team,

    I`m currently stuck in a restart loop after buying my first 30 days 10 slots Ark server:

    ARK: Survival Evolved (PC)

    Ip/Domain: !!The IP of your Server!!

    No Mods, Map Crystal Isles

    The Log-files are not there after Reinstall

    Before Reinstall, there just stand: Restarting Server or sth. like that.

    Solutions i tried:

    Stopping and restarting several times (waiting ca. hour)

    I waited 12 hours too but nothing happend

    Reinstalling and waiting (i h`avent changed any settings but the server didnt start once)

    I searched the Forum and FAQs but there wasnt any other solution.

    Can you help me?

    LG Raphan