corrupt backup

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    1. Hello. after 10 days of ticket. the result and I have a corrupted backup. I have to start all over again. I find that unacceptable. I paid for amber. we lost all the dinosaurs. any structure. no damages. no advice. no recovery of lost paid time. to recover the save. i lost 1 month of game. how can i get my save back. of 02/08/2021. honestly I am very very disappointed


  • sorry that you have a corrupted file. Believe me it sucks. Sadly nothing you can do. The only solution is doing a backup recovery 1 at a time from most recent and go back. Each restore test to see if stuff comes back. This happens with the game and with any host. I have been playing this game for years and could list 4 hosts. Its a game issue. Rolling back is the only solution. Sadly you will lose progress.