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Hello,
You may want to do some forum searches here as this question has been asked alot.
(1) You have to use the same CrossARK id on both servers, save, then reboot.
(2) Go to WebUI and visit the CrossARK page. All the things you need to set up are there.
Personally on my CrossARK I only allow items and dinos. Player data DB tends to get corrupted.
Also dinos have to be native on that map to CrossARK. You cant take many of the dinos on Abb to Rag.
Its wildcard. Hosting as no control on game mechanics. You will find at times it wont work again. 
