Problème pour payer un serveur avec sa cagnotte sur XBOX/Problem to pay a server with his XBOX jackpot

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

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Assistance with all questions concerning your Nitrado service can now be found in these spots:
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  • Bonjour, avec des amis nous essayons d'ouvrir un serveur DayZ sur Xbox one. Un amis a créer un compte Nitrado, Nous lui avons des dons, ce qui nous a permis d'avoir une cagnotte. jusqu'ici tout va bien. Nous essayons d'acheter un serveur via Nitrado xbox mais nous n'arrivons pas a payer avec la cagnotte l'application nous demandes de payer par carte bleu alors que nous nous voulons utiliser la cagnotte pour louer le serveur pouvez nous aider à résoudre se problème car celui-ci nous empêche de louer un serveur.

    Merci d'avance pour vos réponses.


    Hello, with friends we are trying to open a DayZ server on Xbox one. A friend has created a Nitrado account, we have donations for him, so we have a jackpot. So far so good. We're trying to buy a server via Nitrado xbox but we can't manage to pay with the jackpot. The application asks us to pay by credit card and we want to use the jackpot to rent the server, but you can help us solve this problem because it prevents us from renting a server.

    Thank you in advance for your answers.

  • Hello


    To purchase an xbox one server it must be purchased via the Nitrado app on the xbox or the Nitrado app via the windows store.


    Do add time to a server on Xbox he will have to make the server and give you his boost code this code is located directly on the app on the Xbox.


    Hopefully this clarifies some stuff for you.

  • As a reminder of the problem, we all sent a donation via Nitrado to a friend of mine which gave him a Nitrado jackpot to rent a server. But when he tries to rent the server via the xbox application Nitrado, it offers us servers with numbers of spots and time. As soon as he chooses the number of slots he wants and the number of time he wants and clicks on "purchase" the xbox application offers him to pay directly with his credit card and not with the jackpot.

  • Due to restrictions of Microsoft, it is not possible to use credits on a Nitrado Account.

    Feel free to contact support for a possible refund, depending on the payment method which got chosen.

  • DOAGEN

    Closed the thread.