I created a new Canyon11 oases after switching the hosting mode to multiple oases, with only one active map and two game servers, but it has been stuck on "Activating ..." for more than 24 hours now. I've tried restarting, stopping and reinstalling the game servers, but nothing has worked so far. I'm also stuck on the multiple oases setting and can't switch back to single.
Creating any other hard map seems to work. Both maps are hosted and I can then deactivate it again, but the medium map seems to be stuck and doesn't allow me to delete it while activating.
Who should I contact for help in this case, Nitrado or Last Oasis? If I should contact Last Oasis where can I send a support ticked?
Any advice would be helpful at this point.