i just purchased a server yesterday and i can not log in to the server is keep telling me connection lost or host pending connection timeout ami i doing something wrong?
server
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- PS4
- Pettyjay92
- Thread is marked as Resolved.
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Drakexz
Moved the thread from forum Suggestions and wishes for Nitrado to forum ARK: Survival Evolved. -
Drakexz
Added the Label PS4 -
If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support. They more than likely will suggest the same. OR have they might find something else.
(4) If this is a new server, try a reinstall.
(3) If all the above fails, please contact Nitrado Support to further investigate. Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.
Link: NITRADO
Thank you.
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