Multiple issues with server

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    Hi everyone,


    I am probably not the only one with multiple server problems. a few examples of problems that I am experiencing myself:

    1 server can sometimes not be found at all.

    2 settings are not changed.

    3 Server regularly has a roll back.

    4 expert settings do not work.


    I've tried to contact Nitrado many times before. but nitrado just closes a support question without any further help.


    There is also no information whatsoever about when problems are solved or approximately solved.


    Of course I also understand that it sometimes takes time to solve a problem. and I will certainly respect that. but that Nitrado refuses to give more information is much too much for me.


    I believe that anyone who experiences the same problems also agrees that more information can really be used when something is solved.


    Unfortunately I can no longer agree that there is no information at all. and a redirect to another part of the forum does not solve the problem either.


    I think it is time for Nitrado to take responsibility in this area and provide more information.


    after all, we paid customers and purchase a service.


    ~ Rohan

    My main issue is I have had a server that closes in 2 days, that I have not been able too use NOT ONE TIME! All I get is nothing!