Nitrado Ark Server

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  • Hey, I purchased a Nitrado server yesterday for Ark Survival. Today I was attempting to set it up and I can't. I looked up videos and in the videos, if had an IP in the "IP" category but I do not. Whenever I click Web Interface it tries to load but cancels and tells me if the problem doesn't resolve itself contact the support team but no one would pick up. Can anyone help me?