Remote Client unable to Connect

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
  • I was able to connect to my server remotely via VRage Remote Client two days ago, but now am unable to connect. No settings have been changed as far as I am aware. Is there something wrong internally or has remote api been disabled as well as config file editing?

  • I was able to connect to my server remotely via VRage Remote Client two days ago, but now am unable to connect. No settings have been changed as far as I am aware. Is there something wrong internally or has remote api been disabled as well as config file editing?

    As far as I know they're "working on it". Apparently it was an issue with Microsoft, but they're making a section in the Web Interface called "Player Control". Right now it only let's you ban people, but they're saying you'll be able to promote to admin with it soon. /shrug

  • I was able to connect to my server remotely via VRage Remote Client two days ago, but now am unable to connect. No settings have been changed as far as I am aware. Is there something wrong internally or has remote api been disabled as well as config file editing?

    As far as I know they're "working on it". Apparently it was an issue with Microsoft, but they're making a section in the Web Interface called "Player Control". Right now it only let's you ban people, but they're saying you'll be able to promote to admin with it soon. /shrug

    That is not working at all, no players show up in that jet again broken function.
    They should not disable a working way to get admin for one that is not working at all.


    Especially on a lie, because of access to xbox live user ID as that can not been seen even with vrage remote client or 3party app access to vrage remote api.
    Those objects are prived and they can't be accessed using vrage remote api.

  • As far as I know they're "working on it". Apparently it was an issue with Microsoft, but they're making a section in the Web Interface called "Player Control". Right now it only let's you ban people, but they're saying you'll be able to promote to admin with it soon. /shrug

    That is not working at all, no players show up in that jet again broken function.
    They should not disable a working way to get admin for one that is not working at all.


    Especially on a lie, because of access to xbox live user ID as that can not been seen even with vrage remote client or 3party app access to vrage remote api.
    Those objects are prived and they can't be accessed using vrage remote api.

    Players are assigned a UUID for the server, it doesn't matter if it's Xbox or not. It'll just generate unique IDs for players when they connect, then you can use those IDs. That was before though, when I was able to connect using the VRage client. And yeah, the graphs and stuff for player count, etc, don't work. I was told it's something that doesn't have a workaround currently. (I'm not sure why they wouldn't just hide that element for Xbox servers though, but meh)