Server host has left the game

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

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Assistance with all questions concerning your Nitrado service can now be found in these spots:
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  • I've been having a fair bit of trouble with the server since setting up, although I have been able to play for a good few hours without any issues as well. Then today the server kicked me out for some reason, then started it's restart loop for a while, but since it stabilised I keep getting the 'Server Host has left the game' error. I've connected to other official servers fine, so I don't think it's me.


    Anyone else encountered this issue before and has any idea how it's fixed? Admittedly we do have a lot of mods running on the server, but as it was working earlier for a good 30 minutes or so, I don't think that's necessarily the issue.

  • We are having the same issue.


    We have been playing for some days, and today like 7 hours ago, the server stopped working.
    After several tries of creating a new one/removing mods, now the message is that of "Server host has left the game" and we cannot connect anymore.


    So no idea on how to fix that :S (we have not been able to connect since then)

  • Similar issue. Our server has been laggy for days and players frequently get booted off. Now every time we try to join it says "server host has left the game" even though the server appears to be up and running. Restarts do not help. Very frustrating.

  • I got the same response to my ticket. They would move the server to a new machine. And yes it did work for about 5 hours, till sudden crash and then back to the loop.
    I ended up reinstalling everything....didnt work, switched to another location NY>LA.....still got the loop. Switched back to NY. Still got loop. Removed the 6 mods I had listed(WeaponCore/Defense shilds and few weapons) and reinstalled. FINALLY got into a vanilla game....but it was having issues and I couldnt get admin to work or use tools. Restarting didnt help. Tried to just add Weapon Core Mod. Got the loop. Removed Weapon Core, it tries to get in game but then says server not found after a few tries. Still havent gotten in game again.... 6 hours now of bust'n my arse.

  • Our server was moved with a new IP too, and nothing changed.


    We have tried creating a new world and deleting everything but the server still doesn't work (while downloading everything to a machine of our own worked perfectly).


    Two whole days not being able to play :(

  • Since my original post I did have a response and was moved onto a different IP. The person who responded did mention that it could have been caused by changing mods mid save, and wasn't 100% on whether the change to a new IP would completely fix the problem.


    So yesterday after testing and it didn't work, I saved all my settings and my mods, re-installed (to get rid of the world save) but haven't been able to get back on. I'm not getting the host issue, but now it seems to just be kicking my back to the main menu whenever I try to join. My ticket is still open, I'll update when I have more info.


    Just to add that I stopped and restarted the server but since I haven't actually been able to start the server again. Looking at the RAM usage on the server it's a lot lower than it was when the server was running though, 200mb currently so something definitely doesn't seem right.

  • Its the mods I found for me. right now. They arent properly downloading them anymore from steam. In the logs I get a timeout for each mod and then a line after that says : Exception while loading world: Value cannot be null. Parameter name: path1. Then it restarts the server over and over. Have u tried not adding any mods? I was able to start a vanilla game but thats about it. I even FTP all my mods into the Mod folder of both main directories. But I cant seem to get appworkshop file to see them and continues to try downloading them . If there is anyone who has that file working with mods can they post a copy of what the command lines are for the installed mods?

    ANd the reason why the RAM so low is because the server isnt getting fully started. After it even says its started its working on downlaoding mods but then server restarts soon after cause of errors.

  • I spoke with someone at tech support and he stated that they are hoping to roll out a fix soon. They are aware that there is a problem with multiple SE servers and have a team on it. Good luck.

  • Its the mods I found for me. right now. They arent properly downloading them anymore from steam. In the logs I get a timeout for each mod and then a line after that says : Exception while loading world: Value cannot be null. Parameter name: path1. Then it restarts the server over and over. Have u tried not adding any mods? I was able to start a vanilla game but thats about it. I even FTP all my mods into the Mod folder of both main directories. But I cant seem to get appworkshop file to see them and continues to try downloading them . If there is anyone who has that file working with mods can they post a copy of what the command lines are for the installed mods?

    ANd the reason why the RAM so low is because the server isnt getting fully started. After it even says its started its working on downlaoding mods but then server restarts soon after cause of errors.

    Unfortunately I didn't get much of a reply from my last message on support, only that it should start and populate appropriately. Which didn't answer the questions I had about restoring it so I could try again. However, since then I reinstalled the server, no mods installed but using my previous settings, and I'm still getting the host issue.


    At this point I have no idea what to do, I did wonder about installing the mods manually but as I can't even get the game working without any mods that seems like a fools errand. I guess I'll just raise another ticket seeing as they closed my last one.

  • We've been running vanilla anyway and still got this issue. The other lads on the servers are programmers and had a look through and couldn't see anything in our files that could be causing the issue.

    Hopefully we at least get credited for the days we've missed out on

  • "Hopefully we at least get credited for the days we've missed out on" That would be nice, we rented the server just to play space engineers, and from a total of 8 days we were not able to play for 4 now (and increasing).