When Transfer server...

Not sure what you are referring to as in 'transfer'? Please contact Nitrado Support.

Here is the link: Support | nitrado.net

That is the display server connection failed

My server is under contract

(JP)SAMUISINE

To manage the connection

Thank you

I am Japanese

Some English may be funny

I'm sorry

I think they are telling you that the error means a server disconnect error.

I already responded some time ago to contact Nitrado Support.

(1) You would go to the link provided.

(2) Choose to call or create a ticket with Nitrado Support. They will reply to your ticket. When they reply, it will email you.

This is a Community Support Forum and not Support. Gamers of the Community can post general things here, and others in the Community respond to help.

The Moderators are here to guide, and 'maintain' the forums to make sure things are smooth. We do have areas of strength and will respond if we are familiar with something.

We do NOT have access to Servers or Customers accounts. In your case it does sound more account/server specific.

You will though at times see Nitrado Staff pop in here when they aren't working on tickets or normal daily Operational activities. But creating a ticket is the only way 100% to get Supports attention. That ticket is really for your benefit for tracking, and allows someone with Nitrado to peek at your specific server/account so they may resolve or direct you.

thank you.