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Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    Hi, I recently rented a server and it will not let me join. Everyone except me can join. I have a double NAT strict NAT type, but my other friend does as well and he can join just fine. I ran into the same problem with trying to join a player dedicated server earlier, but instead that just said “join failed”. If this doesn’t work I’m most likely going to request a refund and uninstall Ark entirely. The people at Ark don’t seem to want to help with this issue either. Words alone can not describe how frustrated I have been these last few days trying to set this all up. ;( Please help.