Problem on server

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:
  • hello,

    I am having two problems: the first, the atlas expansion server does not respond to the restart or stop command. despite several reinstallation and the use of a default map, the problem is not solved.

    The second, we cannot top up our nitrado account. we have tried all the means of payment (credit card, paypal, pay safe card, mobile phone) nothing works, there is an error message on the site asking for the creation of a ticket, but the ticket does not succeed nothing but a request for a change of credit card, which has already been done 3 times with three different banks. can someone help me please?


    Closed the thread.