Restore Backup issue

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  • Hello All,

    I have a issue, I decided that I wanted to change maps, I had everyone upload their items, dinos, and character . Everyone except one person worked, his account is not showing up under download on the new map. I wanted to revert, but "Restore Backup" will not load. I get this message,

    Oops... An error occurred

    If this is a temporary issue, please wait a few minutes and try it again. If the issue still exists, please contact our support team.

    No backup hostsystem has been found.

    Is his player data gone for good?


  • droyinark

    Changed the title of the thread from “Restore Back issue” to “Restore Backup issue”.