I have a issue, I decided that I wanted to change maps, I had everyone upload their items, dinos, and character . Everyone except one person worked, his account is not showing up under download on the new map. I wanted to revert, but "Restore Backup" will not load. I get this message,
Oops... An error occurred
If this is a temporary issue, please wait a few minutes and try it again. If the issue still exists, please contact our support team.
No backup hostsystem has been found.
Is his player data gone for good?