I am fuming right now. Absolutely fuming.
Yesterday I noticed I needed to renew my server because it had become suspended. (I used to get an email reminder about this, but no longer do for some reason, but whatever.) It had only been suspended for a day. I went ahead and renewed it. Today I logged onto the server and we lost more than a week of progress. The server was rolled back to an EFFING WEEK AGO! This is NOT the first time this has happened. Actually, between two servers, this has happened at least three and possibly four times. There were things we accomplished that can never be done again. I have contacted Nitrado about this before and never received a response. I have contacted them again, so we'll see what happens.
Has anyone else experienced this? Is there ANY way to fix it?