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Hello Everyone,
It's been a busy morning here at Nitrado! We are currently in the process of rolling out a fix alongside the Xbox update that fixes this "Cannot Retrieve Address" issue. We have also extended all Xbox servers on Nitrado by 24 hours to compensate the downtime, an email will be sent out to all our Xbox customers apologising for the distruption.
How long should we be expected to wait until our servers are up?
My servers already show the extended time so hopefully soon 🤗
My servers already show the extended time so hopefully soon 🤗
it shows the extended time for me as well but that us the easiest part of this I feel
!UPDATE!
The cluster I'm playing on is no longer giving me the error!
Try logging into respected servers to see if yours are fixed!
!UPDATE!
The cluster I'm playing on is no longer giving me the error!
Try logging into respected servers to see if yours are fixed!
Mine is up
My servers are currently playable again, however when i try to look at my settings, it tells me i have no services rented from Nitrado and it doesnt show up on my account. Hoping thats just temporary
Not fixed for me yet, im waiting patiently 
Not fixed for me yet, im waiting patiently
Try restarting your server
Not fixed for me yet, im waiting patiently
Try restarting your server
I'm doing that every 15 mins hehe but thanks!
My server is back up, and I see the day of compensation in my account. I'm satisfied with the fix. Thank you Nitrado and Ashleigh.Laywood
My server is back up, and I see the day of compensation in my account. I'm satisfied with the fix. Thank you Nitrado and Ashleigh.Laywood
Glad to hear its up!!!
I am missing 2 servers completely of my 3 on both map list and my nitrado app. Is this stimmed from the east coast issues?
Update your app if it is needed and log out and back in. As I see all 3 servers on your account OK.
Woogieboogie DM me your error you are receiving please?
So what's the fix? Been having this issue since the 30th. It would be nice to use the sever I'm paying for.
So what's the fix? Been having this issue since the 30th. It would be nice to use the sever I'm paying for.
Hello.
Archiver1A4 please submit a support ticket right away explaining that this has been happening since the 30th.
