Cannot retrieve address error. XBOX & windows10

i just got off the phone with the head of Nitrado and he told me to tell everyone that Monday this will all be fixed so don't worry and stop posting and crying..... Ok that a lie 8(, 2:30 atm here and im still trying to join RIP RL </3

The support just answered me that the issue is by Xbox Live network side, seems like they are trying to dodge it technically but they arent the source of the problem

what what, Nitrado gave u that answer ???

Yeah, the French email support

Still happening to me. Almost all servers have 0 population

^^^^^ they gettin there bud nooooo

same here.. nada

Same here. Still no access over 6 hours

I hope they plan on refunding some money. I rent 4 servers... this is terrible..

I noticed that the server is running version 786.12 and Xbox is still on version 786.11. That could be the reason no one can get on their servers.

That could be it ^^^^^

Edit: That is probably the reason

Quote from St30eel178

I noticed that the server is running version 786.12 and Xbox is still on version 786.11. That could be the reason no one can get on their servers.

Now THAT is helpful information that could assist with somebody trying to resolve the problem.

is there a way to update? or do we have to wait another 8 hours for them to do it?

Quote from Dragonflyduarte

is there a way to update? or do we have to wait another 8 hours for them to do it?

There's nothing we can do until Wildcard/Microsoft push the update out to their server's so that "us" the client are able to download and apply the update

Quote from Dragonflyduarte

is there a way to update? or do we have to wait another 8 hours for them to do it?

We are going to have to wait for Xbox to update or nitrado to downgrade

i'm thinking of stopping my servers to save dino's from dying and having to do a reset. any thoughts?

Quote

Un correctif va être déployer sur les serveurs avec un redémarrages de tout les serveurs.
Nous sommes vraiment désolé du désagrément mais cela devra résoudre le problème.

trad :

A fix will be deployed to servers with restarts from all servers.

We are very sorry for the inconvenience but this will have to solve the problem.

source:

https://twitter.com/nitradofr

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Did monk finally give up? Also i won't stop my server because my creatures aren't starving and i don't think it is going to take a long time to get this update out.

Quote from Dragonflyduarte

i'm thinking of stopping my servers to save dino's from dying and having to do a reset. any thoughts?

Well that could be a ideal thought, but considering if you're running a PVE server that most of the structures/dinos have offline protection and cannot be harmed until the user is back online. But with PVP it's a bit of a different situation. I think you just have to decide on your end what the best choice is that you should make. If you leave it online it allows you're users to connect once the situation is rectified, but if you take it offline and the problem get's resolved, it will leave your users thinking why is every other server/cluster online and mine isn't.

I leave the decision up to you sir.

everyone congratulate st30eel178 for finding the different patches and giving us hope, and anarz for telling us about their post