Server connection time out

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  • When I go into Nitrado to see if my server is up and running and it is, so I go to the Ark app to go into unofficial server to my server it is there and when I click to join and use the password to get in it says connecting. After a bit it says connection has timed out. This has been going on for roughly more than 30 hours now. Also no one in my server can go in as well either. This is the first time this has happened and I am not sure what to do now I have tried almost everything now please help. ;(;(

  • Send a ticket in to Nitrado. There are multiple issues going on with their service right now. I'm having players reporting connection issues, not being able to find the servers, and all of my maps have been stuck in the restart loop at some point in the last few days

  • Send a ticket in to Nitrado. There are multiple issues going on with their service right now. I'm having players reporting connection issues, not being able to find the servers, and all of my maps have been stuck in the restart loop at some point in the last few days

    I have already done that and so far there is no reply of 48 hours now