FTP error : Append/Restart not permitted, try again

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
  • Hey, so I just bought a 3 day server to test things with my friend before buying one for a full month, however, while using filezilla, I encounter an error when I try to upload the last few mods, I only have about 19 gigs of mods wich is reasonnable, the message is apparently that I reached max capacity on the disk of the server, wich it isn't specified when you buy it. How can I resolve this and get the few gigs left I need to finally play ?

  • Sorry to revive an old topic, I had this issue myself and found out what the underlying problem is as well as how to "fix" it. I thought maybe I should send in this reply in case others face the same problem.

    Here goes:

    The problem as I understand it is that the FTP server first copies whatever file you transfer into a cached location and then copies from the cached location into your desired directory. All of that happens before the FileZilla transfer queue is 100% completed, often it seems like it gets stuck on 99% when actually the server is just waiting for the files to be moved from the cache to your working directory.

    What you can do to solve this is to increase the timeout time of the Client. In FileZilla go to Edit > Settings > Connection > Timeout in seconds: and set this to a higher value; in my case I was trying to upload a 1.4GB file with a 20s timeout, this meant that the FTP server only had 20 seconds to move the 1.4GB from the cache to the directory I was uploading in, which wasn't enough. I increased the time to about 360 seconds to accommodate the slow cache; I haven't had a single upload issue since.

    I hope this helps :)


    Closed the thread.