Can't configure server

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  • I just bought a 20 slot server for ARK, after attempting to configure it I got an error page that says:


    Oops... An error occurred

    If this is a temporary issue, please wait a few minutes and try it again. If the issue still exists, please contact our support team.

    This Service is not a Gameserver. Please contact the support.


    I gave it an hour and tried back but got the same thing, my server is also not showing up in my desktop app anymore and only on the website. What's going on and how do I fix it?

  • As stated in the error message, if the error persists, please contact the support.


    ticket.png Ticket erstellen | Create Support Ticket twitter.png Twitter Status Page:
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    US:
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    US:
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    US / EN: The business times as well as the the cost for the call can be found on the official support page.


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    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.