This Service is not a Gameserver. Please contact the support.

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  • This Service is not a Gameserver. Please contact the support.

    That is the message I receive when trying to fix my Ark servers rates due to the new base changes.

    Can not open a ticket because nitrados captcha is broken. Phone support doesn't speak friggin english and didn't understand the issue.

    Other Ark nitrado servers are up and running.

  • Please try again to contact the support. Maybe try a different browser. I've never had a problem with a captcha.

    The support does speak english, make sure to call the correct number.

    ticket.png Ticket erstellen | Create Support Ticket twitter.png Twitter Status Page:
    phone.png DE: +49 (0) 721 7540 44 44

    +1 775-321-2102
    DE / EN:


    DE: Die Zeiten zu denen die Hotline besetzt ist als auch die Kosten für den Anruf sind der offiziellen Support Seite zu entnehmen.

    US / EN: The business times as well as the the cost for the call can be found on the official support page.

    Support Webseite | Support Page

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.