Ark Server: "You have been kicked by BattlEye. Reason 'Client not responding' even after update

Hi all, to get right to it there has been a common bug where, after playing for 5 minutes you get kicked by battleye.

After being kicked, the error page systematically says BattlEye. Reason 'client not responding'.

Note that if you deactivate battleye you no longer get kicked but your server can no longer be seen and that's a pain.

I was under the impression that an update would fix this but apparently that's not the case or at least not for us.

We play using the epic games version

Does anyone know of a fix for this ?

So far I verified my game files, got the server set to epic games and steam, reinstalled battleye. My friends also have this problem joining the server although they haven't tried workarounds as i just deactivated battleye in the meantime.

Thanks in advance guys.

Play 5 mins no mods on the server.

I have no problem connecting to my server. I keep getting kicked after 5minutes due to battleye. Although that post did give me an explanation on how to join a server when it has a password. still helpfull haha

Right thanks guys I actually just got off the phone with the Nitrado support. The guys name was Sam really helpfull, basically he took me through the process of joining the server without going through singleplayer he explained that if you join through singleplayer it sets off something on battleye and "Vac" but he showed me how to see my server and join through the multiplayer menu then no problem.